Shipping Policies
All shipments are sent out FOB Red Deer, Alberta Canada and will be sent collect by your preferred courier. Please supply your courier account number. Shipping to international locations will be the reponsiblity of the customer for all additional taxes and duties in thier respective countries. Return shipping charges are the responsibility of the customer. Orders without a shipping account will be sent collect via Fed Ex. If you wish to have the shipment sent Pre Paid and Charged please phone and order from Customer Service.
Return Policy
We will not accept any goods for return without a customer service return authorization number and no goods will be accepted for return after 30 days from the original date of order and must be in their original condition unwashed and unworn. All returns will be charged a 20% restocking fee.
Exchanges due to incorrect sizing will not be charged a restocking fee however will be subject to additional charges if in a different size range from the original.
If we are responsible for over shipping or incorrect sizing, the goods may be retuned to us at our expense.
Backorder Policy
If you place an order and we are unable to fill the order all at once, we will partial ship and fill the rest when it becomes available. You will be charged for shipping the entire order at the time the original order is placed and the back ordered items will be shipped at no additional charge.
Damaged Goods Policy
Any garment found to have a manufacturers defect in the construction of the garment or defects in fabric or findings may be returned within a 30 day period and will be repaired or replaced at no additional cost to the customer. Under no circumstances will garments be replaced that have been abused or sustained damages not considered normal wear by the manufacturer.
We can be reached via e-mail at: Support@asapfrclothing.com
Privacy Statement
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
1-888-204-7533